Terms Of Use

The ‘Cue Australian Made Wardrobe’ competition 

*The ‘Cue Australian Made Wardrobe’ competition consists of 1 x $2,500 AUD Cue wardrobe and is available to any new or existing Cue Club members. To enter, you must be a Cue Club member and complete the ‘Australian Made survey’ via the Cue Club email sent on Tuesday, 10 April 2018 or link on the website. This competition opens on Tuesday, 10 April 2018 and ends on Tuesday, 24 April at 11.59pm AEST. One survey submission per member only. Survey submissions made outside the promotional period will not be accepted and will be deemed invalid. This competition is a game of chance and the winner will be selected at random from Friday, 27 April 2018 at the Cue Clothing Co. Level 7, 50 Holt Street, Surry Hills, NSW 2010, Australia and will be notified by email and/or phone. Each winner has up to three months to claim their prize. Winners may be announced across social media, website or in the Cue emails. Any unclaimed prize will be entered into a redraw which will be held by the promoter Cue Clothing Co. at Level 7, 50 Holt Street, Surry Hills, NSW 2010, Australia, on Tuesday 10 July, 2018 at 10.00am AEST. The Company’s decision is final and no further correspondence will be entered. Participation by each entrant is deemed to be in acceptance of these promotion terms and conditions. Entries from employees of the company and the immediate families of such employees will not be accepted. The total prize value is $2,500 and consists of 1 x $2,500 Cue Club member credit. The $2,500 Cue Club member credit will be valued in AUD and is redeemable in-store exclusively in Australia or alternatively at Cue online. To redeem online, the winner must log into their Cue Club profile. The Cue Club credit is valid for 12 months from the date of issue, cannot be redeemed in Myer concessions or Cue Franchise stores. The Cue Club member credit is non-transferable, not redeemable for cash and cannot be exchanged. This will be valid for 12 months from the date of issue.

Promoter: Cue Clothing Co. ABN 57 000 725 306. NSW Permit Number LTPM/17/01746 CLASS: Type C.

Free Express International Shipping

*Free express shipping for the month of April’ applies to orders placed and shipped to Hong Kong, Singapore, China, UK & US only. It is available for all purchases on Cue Online for the advertised countries from Sunday 1 April until Monday 30 April or while styles last. Discount will be applied automatically at checkout.

Mid Season Sale

*The ‘Cue Mid-Season Sale’ 30% - 50% off applies to selected Cue Styles. Offer available to all customers in all Australian Cue stand alone stores, Cue Myer stores and Cue Online. Offer available in store during regular trading hours on  Wednesday 21st March 2018 and Cue Online from 8.30pm AEST from Tuesday 20th March 2018. Product is subject to limited availability and while styles last. Prices displayed online will be inclusive of the discount. Images are for illustration purposes only and may not be available in all stores. Prices as marked. While styles last. Excludes new or existing laybys, full priced styles, the purchase of Cue Gift Cards and shipping.

Website Terms of Use

In these terms and conditions, “we” “us” and “our” refers to Cue & Co Pty Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions.

We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

Our Website Services

1. All prices are in Australian Dollars (AUD). We endeavour to ensure that our pricing is accurate and current. Our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time. If you have placed an order, we undertake to fulfil your order at the price listed at the time you ordered.

Product Descriptions

2. We strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.

3. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

Product Orders

4. We endeavour to ensure that our product listings are current however we give no undertaking as to the availability of any product advertised on our website.

5. All prices are in Australian Dollars (AUD) and are inclusive of GST for Australian customers. Prices for all International orders are GST exclusive, however all International orders include a 10% service and handling fee. The International handling and service fee exists to cover higher costs associated with offshore orders. Our prices are detailed within the individual product listings and we reserve the right to amend our prices at any time.

6. Packaging and postage is an additional charge, calculated at time of purchase in accordance with our shipping policy.

7. When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details. We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

8. We undertake to accept or reject your order immediately after placing such order, however in some circumstances this may take two (2) business days to process. If we have not responded to you within two (2) business days, your offer is deemed to be rejected. We are not required to give reasons for rejecting your offer to purchase however the most likely reason for rejecting your offer will be that information provided to us appears to be incorrect or payment method has been declined. You will be advised if an item is out of stock.

9. Once you have submitted an order, you may not cancel that order even if our acceptance or rejection of your offer is still pending.

10. Delivery or collection of your ordered product/s will be as set out on our website. Please refer to our shipping and collect in-store policies for further information. Title in the goods passes to you when we have received payment. Our terms of payment are set under payments information.

11. All risk of loss or damage to the goods passes to you when we despatch the goods.

Order Cancellation Due To Error

12. Where a product has been listed at the incorrect price or with incorrect descriptive information or image due to typographical error or similar oversight, we reserve the right to cancel a transaction. Where your credit card has been charged, we will immediately refund your credit card for the total amount debited.

Product Returns

13. Please refer to our returns policy for terms and conditions.

Site Access

14. When you visit our website, we give you a limited licence to access and use our information for personal use.

15. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

16. Except as permitted under the Copyright Act 1968 (Cth), you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

17. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metataging or mirroring of our website.


18. This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and we take no responsibility for the content and maintenance of or privacy compliance by any linked website. Any hyperlink on our website to another website does not imply our endorsement, support, or sponsorship of the operator of that website nor of the information and/or products which they provide.

19. Linking our website is not permitted. We reserve the right to serve you with notice if we become aware of such linking.

Intellectual Property Rights

20. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

21. All trademarks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

22. Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

23. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.


24. Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

25. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

26. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

27. From time to time we may host third party content on our website such as advertisements and endorsements belonging to other traders. Responsibility for the content of such material rests with the owners of that material and we are not responsible for any errors or omissions in such material.


28. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

Force Majeure

29. If a Force Majeure event causing delay continues for more than thirty (30) days, we may terminate this Agreement by giving at least seven (7) days Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.


30. These terms and conditions are to be governed by and construed in accordance with the laws of New South Wales and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in New South Wales and you agree to submit to the jurisdiction of those Courts.

31. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.


32. We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

33. Our compliance with privacy legislation is set out in our separate Privacy Policy which may be accessed via our website.

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